Retail Systems Support Specialist Intern

The Retail Technology Internship is a great opportunity to gain hands-on IT experience over the summer while working side by side with professionals from all levels in our Waltham, MA office. The Retail Technology Intern will have the opportunity to work with cross-functional teams to gather requirements, support project managers and IT team members in various enterprise-wide IT initiatives. The intern will help provide data analysis, document IT processes and standard operating procedures, communicate key changes and train end users on various systems. In addition, the intern will design and create reports and analytical dashboards required for one or more of Global Partners’ key business areas. It is a great opportunity for a college student to learn more about of analysis and reporting while getting real-world experience.

At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us.

The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value.

YOUR ROLE, YOUR IMPACT

• Gather, review and analyze existing documentation of Global’s IT applications 
• Review and update documentation on data flow and systems integration diagrams depicting the interactions of all applications within Global. 
• Reach out and communicate with various individuals and organizations inside and outside of IT 
• Identify gaps in documentation and key information on relevant systems. 
• Develop high level catalog of data subjects and create a cross-reference to systems where data is captured or used. 
• Organize meetings and document meeting minutes & action items 
• Update configuration management (CMDB) tool with current information. 
• Work with internal resources to understand the standards and use of Tableau and Tableau server at Global 
• Work with internal resources to understand the standards and use of MS PowerBI at Global 
• Create reports using Tableau and/or PowerBI for interactive user access. Publish reports and create subscriptions as required. 
• Meet with the business to understand how data can be further leveraged to create impactful reports and visualizations using Tableau or PowerBI 
• Utilize strong analytical and problem-solving skills to define, build and deliver key performance metrics for various Business Functions 
• Assist with other activities as directed 

Qualifications:

• Available to work full-time (40 hours/week) during the summer (June through Mid-August) both onsite and remote according to Global’s flexible work policy. 
• Strong verbal and written communication skills 
• Ability to prioritize based on opportunities and effectively multitask 
• Detail oriented mindset 
• Understanding of IT systems concepts 
• Understanding of process and data flow documentation, operating procedures 
• Experience using Microsoft Office Tools (Word, Excel, PowerPoint, Visio and Project) required 
• Understanding of relational database concepts, ETL/Integration services a plus 
• Data Analysis skills with ability to review, profile and analyze data 
• Hands on experience with Tableau (Desktop and Prep), preferably version 2021.x, or MS PowerBI is required. Exposure to Tableau Server or Online is a plus. 
• Education Requirement 
• Currently enrolled and pursuing a Bachelor's or Master's Degree in Computer Science, Computer Engineering, or Business Administration. 

We encourage you to learn more about our Emerging Leaders Programs here.

Pay Range

$16.03 - $20.46

The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.

Our Commitments to You

Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development.

Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.

The Road Ahead – We offer 401k and a match component!

Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.

What to Expect From the Hiring Process

We value passion and potential. Please apply if you’re qualified and interested—we’d love to hear from you.

A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match.

Interviews are conducted virtually and in person, depending on the role. We’ll provide more details about next steps if selected to move forward.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK.

Disclaimer. At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know. In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.