Territory Manager

Home Office, Massachusetts

Category: Corporate Office

Job Type: Full time

Job Req code: R0016293

Job Description

Territory Manager is responsible for the supervision and management of the ongoing day-to-day c-store operations; as well as maximizing store profits, ensuring a high level of customer service, store appearance and environmental compliance.


  • Oversee operation of C-store sites
  •  Recruit, hire, train, motivate, discipline and terminate store managers using appropriate documentation. (i.e. new hire packets, reference checks, communication forms etc.)
  • Review competitive price surveys on a daily basis
  • Ensure all locations keep accurate fuel inventory records (red book), and report any excessive variations
  • Implement all company promotional initiatives
  • Maintain image standards set forth and image surveys
  • Review and follow through on all environment, maintenance issues and unusual occurrences
  • Ensure monthly promotions are on site, displayed and advertised
  • Perform monthly maintenance inspections on each location
  • Vendor relations, contract negotiations and promotions
  • Act a liaison between all departments and store personnel as needed
  • Work with store managers to ensure proper inventory and cash controls are in check
  • Handle escalated customer complaints when necessary
  • Review store profit and loss reports for accuracy and monitor expenses


  • Attend training seminars and vendor conventions as needed
  • Assist in covering other territories as needed
  • Other duties as assigned by Vice President of Operations


  • BA or BS, preferred
  • Prior Management and retail experience
  • Minimum 2 years multi-unit experience required
  • Strong computer skills including Microsoft Office and email
  • Strong math skills
  • Ability to work unsupervised
  • Must have reliable transportation and valid driver’s license


  • Driving for long periods of time

We are an equal opportunity employer.  We consider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, citizenship status, genetic information, or any other legally protected status.